A Second Chance for Olive the Puppy

Olive, a member since 2019, Photo credit: Orange Girl

Dear Trupanion,

It’s hard to put into words how grateful we are that because of our Trupanion coverage our puppy was given a chance at life.

Without Trupanion I don’t know that she would have survived.

I wanted to let you know that the small details you do like the wording in your emails that say “We’re happy to help” and give “Olive extra cuddles from us” really has a positive impact during an incredibly stressful time. Those small kindnesses matter.

We had a puppy who needed surgery.

If it wasn’t for your direct billing, we wouldn’t have had the money to pay for Olive’s surgeries upfront and wait to be reimbursed. Just days after we discovered that our puppy had severe hip dysplasia Covid hit and we lost ALL of our work.

Trupanion’s option to get a pre-approval really gave us peace of mind during what would be the hardest year we have ever faced.

Because we knew Trupanion had our back we could focus on our dog’s recovery. You gave us our puppy and we’re beyond grateful. I don’t know what would have happened to Olive without Trupanion.

We promise to give her the best life possible and never forget that Trupanion allowed our puppy Olive to thrive.

Thank you for all that you do to save animals and give owners peace of mind.

Kirstie & Kevin T.

Photo credit: Orange Girl

To learn more about the Bionic Puppy Olive, read here.


  • Canmore, Alberta, Canada
  • Date enrolled: November 2019
  • Conditions: Vomiting, Diarrhea, Hip Dysplasia
  • The Trupanion Policy Paid: $16,908.10

Terms and conditions do apply. We love informed decisions. See our policy for full coverage details.

Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance.

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